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Frequently Asked Questions

FAQ

Below is a list of most common questions asked by our customers in relation to our products and purchasing them online.  

Our Socks

Where are Fit Elite socks made?

All our socks are made in Italy. Our yarns are also spun and dyed in Italy.

What makes Fit Elite socks unique?

Softness and Durability: We use only high quality 100% cotton yarns to make our socks.

Comfort and Fit: We use the most advanced technology to make our socks, which allows us to knit socks that are distinguished by their comfort and fit.

Unique and Stylish Designs: Our designs have been maticulously chosen to offer you the best patterns and color combinations to match with the rest of your outfit.

Craftsmanship: Our socks are 100% Made in Italy under strict quality controls to ensure that each pair meets the highest international quality standards.

What materials are Fit Elite socks made from?

Unless otherwise stated, our socks are made using long staple Egyptian cotton that is spun and dyed in Italy.

What is Long Staple Cotton?

Long staple cotton refers to a premium grade of cotton that is made using raw cotton lint with longer fibers (staples).

The length of the fibers is one of the main factors that determine the quality of the final cotton yarn produced. Regular cotton fibers usually measure around 26-27mm, whereas long staple cotton can have staple length that is as long as 36mm.

While this difference may not always be visible to the naked eye, the fabric made with longer staple cotton generally has a distinctively softer feel and tends to peel less over time, resulting in a final product that is more durable and longer lasting.

Why use Egyptian cotton?

Egyptian cotton has for a long time been known to be one of the highest quality cottons in the world. Being a long staple cotton, and due to its unique properties, Egyptian cotton has a number of properties that make it a preferrable type of cotton:

- Fabric made using Egyptian cotton is soft and lustrous
- Great absorbtion and moisture management properties
- Longer fibers create fabric that is more durable and less prone to peeling over time

What is the size of Fit Elite socks?

Unless otherwise stated, our socks are "One size fits most", which means that they have been engineered to fit people with a shoe size of 39-45 (EU), 7-12 (UK), or 8-13 (US/CAD). Our socks are made with a unique blend of materials containing a small amount of polyamide that allows the socks to take the form of the foot for optimal fit when you first put them on.

What length are Fit Elite socks?

Our socks are considered to be "Mid Calf", which means that the lenght of the socks allows them to cover half of your calves. This is considered to be the standard length of a dress sock.

What is the exact composition of Fit Elite socks?

Most of our socks are made with the following composition: 85% Cotton, 13% Polyamide, 2% Elastane. This combination of materials provides the most optimal balance between comfort and fit.

Purchases, Payments, Delivery, Returns

How secure is my information when purchasing on the site?

We take your privacy and security very seriously. All our payment methods are secure. For more information, please visit our Privacy Policy.

Are there any hidden fees or charges?

No, there are no hidden fees or charges. The price you see for each product is the price you pay, which includes any applicable taxes. Free shipping is also available in some instances.

What is the difference between "Add to Cart" and "Buy it Now" buttons?

The "Buy it Now" button takes you straight to the checkout page, whereas the "Add to Cart" button adds a product to your cart allowing you to keep browsing with an option to add additional products to the cart before checking out.

What options do I have to pay for the purchase?

We only accept secure payments. The two options available are:
- PayPal (Express Checkout)
- Shopify Payments (Credit Card Payment)

How long will it take for me to receive the products?

Depending on the shipping option selected, it may take anywhere between 1-5 business days to receive your product.

Do you offer free shipping?

Yes, free shipping is available on some purchases. Please refer to more detailed information on our products pages.

Can I return the socks if I need to do so? 

Absolutely. You can return the socks in their original condition and packaging within a month of your purchase and we will refund 100% of your purchase price.

Please do not hesitate to contact us at info@fitelitesocks.com if you have any other questions.